Frequently Asked Questions
Everything you need to know about our niche fragrances and services.
Are your perfumes 100% authentic?
Yes, every fragrance sold at Molecule-Perfume is guaranteed 100% authentic. We source our products directly from authorized distributors and the original perfume houses.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your scent sooner.
What is your return policy for opened fragrances?
To ensure hygiene and quality, we can only accept returns on unopened and sealed packaging within 30 days of purchase. We recommend purchasing a sample size before committing to a full bottle.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. Please note that international orders may be subject to customs fees and longer transit times depending on the destination.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the molecules, store your perfume in a cool, dark place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.